At breezeseduction.com, we are committed to providing you with a satisfying shopping experience. If you are not satisfied with your purchase of lingerie, we offer a simple return and refund process. Please read our return and refund policy carefully.
Return Conditions
You can request a return within 30 days of receiving the item. Returned items must meet the following conditions:
The item is unused, undamaged, and in its original condition.
The item must include all packaging, tags, and accessories (if any).
The return request must be submitted within 30 days of receiving the item.
Lingerie items cannot be returned or exchanged after being tried on for hygiene reasons.
How to Request a Return
Please contact us via our customer service email and provide the following information:
Order Number
Purchase Date
Name and Quantity of Returned Item
We will process your request as soon as possible and provide you with a Return Authorization Code (RMA) and return address information.
Return Address: 167 WAVERLY AVE 6
BROOKLYN, NY 11205
Return Shipping Costs
For returns due to product quality issues or incorrect shipments, we will cover the return shipping costs.
For returns due to personal reasons (e.g., unsuitable fit), the customer will bear the return shipping costs.
Refund Processing
After receiving your return and confirming that it meets the return conditions, we will process your refund within 7 business days.
The refund will be returned to the original payment account; the arrival time may vary depending on the bank’s processing speed.
Unrefundable Situations
Refunds are not applicable in the following situations:
The item has exceeded the 30-day return period.
Thank you for choosing breezeseduction.com. We look forward to providing you with more excellent services!